The Pesky HP “Only One Copy?” Mystery Solved!

Here is one that took a bit o’ detective work to solve.  A client of mine was lamenting how they couldn’t print multiple copies to their HP4200 printers, unless the document was longer than one page.  If the document was one page, you could set the number of copies to one bazillion and it would still only print one copy.

A Google search turned up a boatload of hits, but no fix.  The solutions ranged from unchecking/checking “collate”, disabling “mopier/job storage” options, etc., etc.  Tried them all to no avail.

But then the answer came down from high, so I’ll spare you the boring details of how I arrived at the solution.  Actually it was part luck, and part deductive reasoning (well, OK, mostly luck).  The answer simply boiled down to the Print Processor setting. Read more